Frequently asked question for AIO Pendrive

Disclaimer: Please note that all information on this page might not be accurate or up-to-date. We recommend users to conduct their own research and verify any information before making decisions based on it. Especially with instructions, as they might vary from computer to computer.

If you encounter any issues, have questions, or require assistance with our product or any related matters, please do not hesitate to reach out to us. We value your feedback and are committed to ensuring your satisfaction. Your concerns are important to us, and we are here to assist you in any way we can. You can contact us via phone, email, or through our website, and we'll strive to address your needs promptly and effectively. Thank you for choosing our product and entrusting us with your satisfaction.

যদি আপনি কোনো সমস্যা সম্মুখীন হন, প্রশ্ন থাকে, অথবা আমাদের পণ্য বা সংশ্লিষ্ট কোনো বিষয়ে সহায়তা প্রয়োজন হয়, তাহলে আমাদের সাথে যোগাযোগ করতে দ্বিধা করবেন না। আমরা আপনার মতামতকে মূল্য দেই এবং আপনার সন্তুষ্টি নিশ্চিত করতে প্রতিশ্রুতিবদ্ধ। আপনার উদ্বেগ আমাদের কাছে গুরুত্বপূর্ণ, এবং আমরা সবসময় আপনার সহায়তায় প্রস্তুত আছি। আপনি ফোন, ইমেইল বা আমাদের ওয়েবসাইটের মাধ্যমে আমাদের সাথে যোগাযোগ করতে পারেন, এবং আমরা দ্রুত ও কার্যকরভাবে আপনার প্রয়োজনগুলি পূরণ করার চেষ্টা করব। আমাদের পণ্য নির্বাচন করার জন্য এবং আপনার সন্তুষ্টির দায়িত্ব আমাদের হাতে দেওয়ার জন্য ধন্যবাদ।

Q1: What operating systems are included on this pendrive?
A1: The pendrive includes the following operating systems:

Windows 7
Windows 8
Windows 10
Windows 11
Ubuntu
Zorin OS
Fade OS
Tails OS
Prime OS

Q2: What software comes pre-installed on this pendrive?
A2: The pendrive includes a variety of software, such as:

Adobe Master Collection
Microsoft Office
Filmora
System tweakers
Hundreds of other tools and utilities
Antivirus software
Disk partition tools
Data backup software
Data recovery software

Installation Questions

Q3: Can I install Windows 10 or Windows 11 using this pendrive?
A3: Yes, you can use this pendrive to install Windows 10 or Windows 11 on your computer. The installation files and necessary drivers are included.

Q4: Do I need to install the operating systems to use them, or can I run them directly from the pendrive?
A4: You can use certain operating systems like Ubuntu, Zorin OS, Fade OS, Tails OS, and Prime OS in a live environment directly from the pendrive without installing them on your computer. This allows you to try out the OS or use it for specific tasks without modifying your existing system. For Windows OS, you will need to install it on your computer to use it fully.

Q5: How do I install an operating system from the pendrive?
A5: To install an operating system from the pendrive:

Insert the pendrive into a USB port on your computer.
Restart your computer and enter the BIOS/UEFI settings (usually by pressing a key like F2, F12, DEL, or ESC during startup).
Set the USB drive as the primary boot device.
Save changes and exit the BIOS/UEFI.
Your computer will boot from the pendrive, and you can follow the on-screen instructions to install your desired operating system.

Software Questions

Q6: Are all the Adobe software programs included in the Adobe Master Collection?
A6: Yes, the Adobe Master Collection included on this pendrive contains all the major Adobe software programs, such as Photoshop, Illustrator, Premiere Pro, After Effects, and more.

Q7: Is Microsoft Office included, and what versions are available?
A7: Yes, Microsoft Office is included on the pendrive. It includes popular Office applications like Word, Excel, PowerPoint, and Outlook.

Q8: Can I use the software directly from the pendrive, or do I need to install it on my computer?
A8: Most software applications will need to be installed on your computer to function correctly. The pendrive contains the installation files for each program, which you can use to install the software on your computer.

Q9: What antivirus software is included, and how can I use it?
A9: The pendrive includes several antivirus programs that can be run directly from the pendrive to scan and clean your computer without needing to install them. These tools are useful for removing malware from infected systems.

Q10: What disk partition tools are included?
A10: The pendrive includes disk partition tools . These tools allow you to create, resize, and manage disk partitions without having to boot into an operating system.

Q11: What data backup software is available on the pendrive?
A11: The pendrive includes various data backup tools that can help you create backups of your important files and system images. These tools can be used directly from the pendrive.

Q12: What data recovery software is included, and how can I use it?
A12: The pendrive includes data recovery software such as Recuva,Disk Drill and EaseUS Data Recovery. These tools can help you recover lost or deleted files from your hard drive or other storage devices.

Technical Support and Compatibility

Q13: What are the system requirements for using this pendrive?
A13: The system requirements vary depending on the operating system and software you plan to use. Generally, you will need:

A computer with a USB port
At least 2 GB of RAM (8 GB or more recommended for optimal performance)
Sufficient hard drive space for installing operating systems and software

Q14: Where can I find support if I encounter issues with the pendrive?
A14: For technical support, you can visit our support page at Click here, contact us via email at aiopendrive@duck.com, or call us at +8801576911335. Our team is available to assist you with any questions or issues you may have.

Q15: Can I update the operating systems and software included on the pendrive?
A15: Yes, once you have installed the operating systems and software on your computer, you can update them through the respective update channels provided by the software developers.

Additional Features

Q16: Can I perform a system cleanup and optimization using the tools on this pendrive?
A16: Yes, the pendrive includes system tweakers and optimization tools that can help you clean up your system, improve performance, and fix common issues.

Q17: How do I use the data backup and recovery tools on the pendrive?
A17: To use the data backup and recovery tools:

Insert the pendrive into a USB port on your computer.
Boot your computer from the pendrive.
Launch the backup or recovery software from the pendrive interface.
Follow the on-screen instructions to backup your data or recover lost files.

Q18: Are there any usage limitations for the software on this pendrive?
A18: The software included on the pendrive is provided for convenience and should be used in accordance with the respective software licenses. Ensure you have the necessary licenses for any proprietary software you install and use.

Q19: Can I use the pendrive on multiple computers?
A19: Yes, the pendrive can be used on multiple computers. Simply plug it into a USB port on any compatible computer to access the operating systems and software.

Q20: Is there a warranty for the pendrive?
A20: Yes, the pendrive comes with a 5 year hardware warranty against defects in materials and workmanship. Please refer to the warranty information provided with the product for details on how to claim warranty service.

Installation Questions

Q21: Can I customize the installation of operating systems and software?
A21: Yes, you can customize the installation of operating systems and software to suit your preferences. During installation, you may have the option to choose which components to install or configure settings according to your needs.

Q22: How much space do I need on my computer to install the operating systems and software from the pendrive?
A22: The space required varies depending on the operating systems and software you choose to install. Ensure you have sufficient free space on your hard drive to accommodate the installation files and any additional data or programs you may want to store.

Software Questions

Q23: Are there any restrictions on the use of the software included on the pendrive?
A23: The software included on the pendrive is intended for personal and non-commercial use unless otherwise specified by the software licenses. Be sure to review the license agreements for each software program to understand any usage restrictions or limitations.

Q24: Can I install additional software on the pendrive?
A24: Yes, you can install additional software on the pendrive, provided there is enough free space available. Keep in mind that installing additional software may affect the performance and stability of the operating systems and other programs already installed on the pendrive.

Technical Support and Compatibility

Q25: Is technical support available for individual software programs included on the pendrive?
A25: Technical support for individual software programs may be provided by the respective software developers. Refer to the documentation or support resources included with each software program for assistance with specific issues or inquiries.

Q26: Can I use the pendrive on Mac computers?
A26: While the pendrive primarily contains software compatible with Windows-based systems, certain operating systems like Ubuntu may be compatible with Mac computers. However, please note that full compatibility and functionality on Mac computers cannot be guaranteed.

Security and Privacy

Q27: How secure is the data stored on the pendrive?
A27: The security of your data stored on the pendrive depends on how you manage and protect it. We recommend using encryption tools and practicing good security hygiene to safeguard your sensitive information from unauthorized access.

Q28: Are the antivirus programs included up-to-date?
A28: The antivirus programs included on the pendrive are regularly updated to provide protection against the latest threats. However, it's essential to keep the antivirus definitions up-to-date by connecting to the internet and downloading the latest updates when available.

Formatting and Mobile Usage

Q29: Can I format the pendrive?
A29: It is not recommended to format the pendrive,as this will erase all the pre-installed operating systems and software. Once formatted, the data cannot be recovered, and you will not be able to use the pendrive as intended.

Q30: Can I use this pendrive with my mobile device?
A30: No, the pendrive is designed for use with computers and is not compatible with mobile devices. Attempting to use it with a mobile device may result in data loss or damage to the pendrive.

Antivirus and Security

Q21: Should I disable my computer's antivirus before inserting the pendrive?
A21: Yes, it is recommended to disable your computer's antivirus before inserting the pendrive. Some antivirus programs may detect and delete certain files on the pendrive, which can prevent the software and operating systems from functioning correctly. Be sure to re-enable your antivirus after using the pendrive.